Since switching to the Chromium source engine, the Edge browser has seen a tremendous increase in popularity. It’s not necessarily a browser issue it could be due to the Edge browser being unable to complete the primary task due to a lack of resources. However, it may occasionally experience an error, such as the browser not responding due to resource restrictions. Have a great day.The Microsoft Edge browser for Windows and other major operating systems is well-optimized. Keep me posted on how things go on your end. Ensure to review their support hours to know when agents are available.Ĭheck out also this resource to know more about what computer and browser you need for the best QuickBooks experience: System requirements for QuickBooks Online, Accountant, and QuickBooks Self-Employed. To reach them, click the ? Help button at the top-right corner and select Contact Us to talk with a live agent. They can perform a screen-sharing session to look for the root cause of the problem and help you apply a permanent fix. However, if done following the recommended steps, this time, I suggest reaching out to our Customer Care Team. Using a safe browser and accessing the program from there can usually fix the issue. To isolate the issue, I recommend opening your account in a private window, as suggested above. I've checked if there's a reported concern about this but haven't found one. Thanks for joining the thread and bringing this to our attention, mentioned by my colleagues above, Microsoft Edge is one of the supported browsers when using QuickBooks Online Accountant. I'm more than happy to provide additional assistance. If you have any other questions about switching your company files in QBOA, let me know by adding a comment below. You can check out this link as your guide: System requirements for QuickBooks Online, Accountant, and QuickBooks Self-Employed. On the other hand, you may use another supported and up-to-date browser to work with QuickBooks seamlessly.
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